Privacy Policy

1. Who We Are

Game Ready Mindset ("we," "us," or "our") operates the Game Ready Mindset mobile application and web platform. For any privacy-related questions, you may contact us at scott@gamereadymindset.com.

2. Information We Collect

We collect the following categories of information when you use the Service:

• Account Information: Your name and email address, provided when you register.
• Performance & Mental Response Data: Information you voluntarily submit about how you respond to stress, anxiety, and adverse situations during sports.
• Usage Data: Basic information about how you interact with the app to help us improve the Service.
• Text Sign-up Information: Your name, mobile number, consent wording and timestamp, sign-up page URL, and IP address when you sign up for texts.

3. How We Use Your Information

We use the information we collect to:

• Create and manage your account
• Provide you with your personal performance tracking and insights
• Enable authorized coach or team staff access to your data (with your consent)
• Improve and develop the features of the Service
• Communicate with you about your account or updates to the Service

We do not use your data for advertising purposes, and we do not sell your personal information to any third party.

4. Sensitive Data

Information about your stress and anxiety responses during sports is considered sensitive personal data. We treat it with the highest level of care. This data is stored securely, tied only to your personal profile, and is never shared beyond the individuals you explicitly authorize.

5. Data Sharing

We do not sell, rent, or trade your personal information. The only circumstance under which your data is shared with another person is:

• Your Coach or Team Staff: If you choose to enable this feature, your designated coach or team staff members can view your performance data. Only individuals you authorize can access your data.

We may also disclose information if required to do so by law or in response to a valid legal request from a governmental authority.

6. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

We use service providers to host and secure the platform and deliver messages on our behalf. They may process information only to provide these services, not for their own marketing purposes.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide you with the Service. If you delete your account, we will delete or anonymize your personal data within a reasonable timeframe, except where retention is required by law.

8. Your Rights

You have the following rights with respect to your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we correct inaccurate or incomplete data.
• Deletion: Request that we delete your personal data.
• Withdraw Consent: Revoke coach or team staff access to your data at any time.
• Portability: Request your data in a portable format.

To exercise any of these rights, please contact us at scott@gamereadymindset.com. We will respond within 30 days.

9. California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). We do not sell personal information. To submit a CCPA request, contact us at scott@gamereadymindset.com.

10. SMS and mobile information

We send text messages only to athletes and coaches who have agreed to receive them. Consent is always optional and is never required to use the Service. Messages may include weekly check-in reminders, exercise updates, and program information. Message frequency varies. Message and data rates may apply from your mobile carrier.

• How you opt in: You provide your mobile number on our text sign-up page at https://grmsports.com/text and check the consent checkbox.
• How you opt out: Reply STOP to any message and we will stop texting you immediately. You can also contact us at scott@gamereadymindset.com.
• Getting help: Reply HELP to any message, or email scott@gamereadymindset.com.

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.

Mobile numbers and text opt-in data will not be shared with third parties for marketing purposes.

You can opt out of texts at any time by replying STOP. Reply HELP for help.

Your mobile number is used only to deliver the messages you requested. Our messaging service provider (Twilio) processes messages on our behalf solely to deliver them.

11. Children's Privacy

The Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The "Effective Date" at the top of this page will always reflect the most current version.

13. Contact Us